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Support, guidance and help


Getting Started: Finding your way around the mobile app

Overview - features of the browse screen

Items - How to create and edit items

Sets - features of the sets screen

Getting Started: Finding your way around the web app

Web App: Differences from mobile app

Known bugs and enhancements

Tips & Tricks

copic barcode

What is in the Barcode catalog?

Here's the content list.


Add multiple images to an item.

Tap the camera button again to add more images. View them by sideswiping. The number of images is shows as small dashes at the top of the image, highlighted in this image with a green box.

Known issues

We will keep you informed of the current status here.


The web version is not yet released, but it is ready. Likely release around March 24th, 2023.


Known issues in Android app version 1.6.3:

  • About 10% of users have an issue where it reverts to the login screen soon after starting using the app. We are investigating with urgency.


Known issues in iOS app version 1.7.0:

  • Only shows JPG/JPEG images. If adding images on the web version of CML please don't use GIF, webp, PNG at this time. We will add support for these image formats in a future release.


  • PDF reports work reliably now!

Please use the contact form in the app or below if you see any issues or have any questions.


Mar 9th, 2023: Released Android 1.6.3. Fixed crashes. Fixed compatibility issue with web version.
Mar 3rd, 2023: Update app server to fix syncing issues when turning categories on and off.
Jan 3rd, 2023: Released iOS 1.7.0. Fixed photo picker, faster image download, support for web version.
Dec 19th, 2022: Released Android 1.6.1. Fixes need to download from the backup on an update, faster image download.
Nov 29th, 2022: Released Android 1.6.0. Pixel camera fix, fixed enable/disable categories, etc.
Nov 8th, 2022: New backend, fixes to PDF reports, adds support for future web app release.
Sept 1st, 2021: Released Android 1.5.0, iOS 1.6.0. Changed Sets to folder image, Inventory Report added (Beta).
May 14th, 2021: iOS 1.5.1 release. Fixes a bug where new content was being cleared when creating/updating an Item.
May 12th, 2021: Android 1.4.0, iOS 1.5.0 released. Scale images, filter on storage location, added a Notes field to items, add items to set using search and filters, but fixes.
Mar 24th, 2021: Update app server to fix incorrectly showing "Duplicate Found" message.
Mar 20th, 2021: Released Android 1.3.0. Search in tags, clear field buttons, find duplicate improvements, bug fixes.
Mar 20th, 2021: Released iOS 1.4.0. Search in tags, clear field buttons, find duplicate improvements, bug fixes.
Mar 5th, 2021: Release Android 1.2.5. Several Sync2 bugs. Screen flicker fixed. Filter "Category" order now correct.
Mar 5th, 2021: Released iOS 1.3.1. Minor Sync2 bug fix.
Feb 15th, 2021: Realised Android 1.2.3. Fixed a bug that caused the app to close on Android 11 Samsung S20/S21 devices.
Feb 3rd, 2021: Released Android 1.2.0. Sync2, better sync logging, improved catalog search
Feb 3rd, 2021: Released iOS 1.3.0. Sync2, improved catalog search
Aug 8th, 2020: Released iOS 1.2.4. Fixed issue with slow tag entry and crashes. Added price to items. Added item count.
July 14th, 2020: Released Android 1.1.2. Added paste image from a link. Fixed catalog image bug. Other minor fixes.
May 19th,2020: Released Android 1.1.1. Bug fixes for initial Android release
April 18th, 2020: Release Android 1.1.0. The first version available on Google Play
January 27th, 2020: Released iOS 1.2.3. Bugfix where barcodes are again added to the item even if not in the catalog, bugfix on the first sync it could sometimes set the sync version without downloading the items. Improved iOS13 support.
Oct 31st, 2019: Released iOS 1.2.2. Added duplicate items warning, long-press menu in Sets, bug fix for iOS 12.x crash & duplicate manufacturers.
Oct 3rd, 2019: Released iOS 1.2.1. Added Paste Image, minor updates.
Sept 6th, 2019: Server update to solve a problem with very long tags not syncing (more than 255 characters).
Sept 1st, 2019: Released iOS 1.2.0. Added Search Barcode Feature, bug fixes for sync.
June 21st, 2019: Released iOS 1.1.1. A bugfix version that reduced the occurrence of dropping from Trial mode to Free mode.
June 4th, 2019: Release iOS 1.1. The first version available in the Apple App Store.

Privacy Policy

We take your privacy seriously, not only that, but we use the app too! Here is our policy in detail: Privacy Policy


Terms and Conditions

Yes, still serious stuff, we will get to the interesting questions soon. Here are the terms and conditions for using the app and website: Terms and Conditions

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